gfb77's Privacy Policy — Your Data, Our Responsibility
We believe the protection of personal information is a fundamental right of every player. This policy clearly explains how your data is collected and used.
1. Introduction & Scope of Policy
1.1 Introduction
gfb77 ("we", "our", "platform") is an online casino and betting service provider for Bangladeshi players. When you use our website https://gfb77.lat, create an account, make a deposit, or use any of our services, you automatically fall under this privacy policy.
This policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. We treat your personal information with the utmost respect and responsibility.
1.2 Who This Policy Applies To
This privacy policy applies to all of the following:
- Any person who visits the gfb77 website.
- Registered members who are actively managing an account.
- Those who have contacted us via customer support, live chat, or email.
- Those who have completed transactions using our payment services.
Only those aged 21 or above may use this platform. If you are underage, please leave the site immediately.
2. What Information We Collect
2.1 Information You Provide Directly
During account registration and use of our services, you provide the following information:
- Identity information: Full name, date of birth, and national ID or passport number (when required for identity verification).
- Contact information: Email address, mobile number.
- Payment information: bKash, Nagad, or Rocket mobile wallet numbers (we do not store card numbers or bank account details).
- Account information: Username, password (in encrypted form), and security question answers.
2.2 Automatically Collected Information
When you access our website, certain information is collected automatically:
- Device & connection information: IP address, browser type and version, operating system, device identifier.
- Browsing behaviour: Which pages you visited, how long you stayed, and which games you played.
- Cookies & tracking: Session cookies, preference cookies, and performance measurement cookies (see Section 7 for details).
- Transaction logs: Deposit, withdrawal, and betting history (with date and time in Bangladesh Standard Time / BST).
2.3 Information Received from Third Parties
In some cases we may also receive information from third parties — for example, transaction confirmation data from payment processors (bKash, Nagad, Rocket), or verification results from identity verification services. This information is used solely for account security and fraud prevention purposes.
3. How We Use Your Information
3.1 Service Delivery & Account Management
The primary purpose of using your information is to ensure you receive the best possible service. This includes:
- Creating, verifying, and managing your account.
- Processing deposits and withdrawals.
- Applying bonuses and promotional offers.
- Determining benefits under the VIP tier programme.
- Providing customer support.
3.2 Security & Fraud Prevention
We are committed to protecting all users. To that end, we use your information to:
- Prevent unauthorised access and account hacking.
- Detect money laundering and fraudulent activity.
- Take action against the creation of multiple accounts.
- Verify the authenticity of payment transactions.
3.3 Communication & Notifications
Using the contact information you have provided, we:
- Send important account updates and security alerts.
- Send transaction confirmation messages.
- Share promotional information with your consent.
- Send responsible gaming messages.
You may opt out of promotional communications at any time. However, it is not possible to stop sending important service-related notifications.
3.4 Service Improvement
We analyse aggregated (and non-personally identifiable) user behaviour in order to further improve the gaming experience, website performance, and payment processes. This analysis is never conducted at an individual level.
4. Data Sharing & Disclosure
4.1 Sharing Information with Third Parties
gfb77 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Relevant information is shared with bKash, Nagad, and Rocket to complete transactions. Each of these services has its own privacy policy.
- Identity verification services: Minimal information is shared with trusted third parties for the purpose of account verification.
- Technology partners: Hosting and cybersecurity providers may access limited technical information to ensure site performance.
4.2 Legal Obligations
We may be required to disclose information pursuant to a court order, a lawful request from a law enforcement agency, or applicable law. In such cases we will provide only the minimum information necessary and, where possible, will notify you in advance.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, your information may be transferred. However, we will notify you before any such change and ensure protection equivalent to this privacy policy.
5. Data Protection & Security
5.1 Technical Security Measures
gfb77 uses industry-standard technology to protect your information:
- SSL encryption: All data exchanged between the website and users is protected by the highest-grade SSL/TLS encryption.
- Database encryption: Sensitive stored data (such as passwords) is kept in encrypted form.
- Firewall protection: Advanced firewall systems prevent unauthorised access.
- Security audits: Regular security testing and vulnerability assessments are conducted.
5.2 Organisational Security
Only authorised staff may access your information, and only to the extent necessary to provide the service. All staff are bound by strict confidentiality agreements. In the event of any data security breach, we will notify you as soon as possible.
5.3 Your Responsibilities
Data protection is a shared responsibility. To keep your account secure:
- Use a strong, unique password and change it regularly.
- Never share your login credentials with anyone.
- Always log out after use, especially on shared devices.
- If you notice any suspicious activity, notify our support team immediately.
6. Data Retention Period
6.1 Retention Duration
We retain your information only for as long as necessary. In general:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
- Transaction records: Financial transaction records are retained in accordance with legal obligations.
- Log files: Server logs are kept for a limited period for security and performance analysis.
6.2 Data Deletion
Once the retention period expires, we securely delete your information or anonymise it so that no individual can be identified. You may also initiate the deletion process yourself by requesting account closure (see Section 8 for details).
7. Cookies & Tracking Technology
7.1 Cookies We Use
The following types of cookies are used on the gfb77 website:
- Essential cookies: Necessary for maintaining login sessions and ensuring security.
- Functional cookies: For remembering your language preference and interface settings.
- Analytics cookies: For understanding patterns of site usage — all data is collected in aggregate form.
7.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may disrupt the core functionality of the website and you may not be able to log in.
8. Your Rights & Options
8.1 Your Rights Regarding Your Information
As a gfb77 user, you have the following rights:
- Right of access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete information.
- Right to erasure: In certain circumstances, you may request deletion of your personal information.
- Right to restrict processing: In certain cases, you may request that processing of your information be limited.
- Right to object: You may object to the use of your information for specific purposes.
- Right to data portability: You may request a copy of your information in a structured format.
8.2 How to Exercise Your Rights
To exercise any of the above rights, please contact us. We provide assistance via 24/7 live chat and email. Once your identity has been confirmed, we will process your request as quickly as possible.
Some requests may not be fulfillable due to legal obligations or legitimate interests — in such cases we will explain the reason.
9. Changes to the Policy
9.1 Update Process
We may update this privacy policy from time to time — due to changes in our services, legal requirements, or the adoption of new technology. The date of each update will be displayed at the top of this page.
For significant changes, we will notify you in advance by email or via the website. Continued use of the site after a change will be taken to mean that you have accepted the new policy.
9.2 Previous Versions
You may request to view previous versions of this policy. We will provide them through our support channels.
10. Contact Us
10.1 Privacy Enquiries
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. The gfb77 support team is able to assist in both Bengali and English.
We take all privacy-related requests seriously and aim to respond as quickly as possible.
10.2 Useful Links
Visit the pages below for related policies and information: